The Customer-Facing AI That Never Invents Facts.
Convert your website traffic into qualified leads with an AI assistant that only speaks from your approved business documents. Launch a fully autonomous, brand-safe concierge in minutes with transparent, per-conversation pricing.
Genix Assistant
Seamless Integration
Deploy in 5 Minutes. Zero Engineering Required.
We removed the complexity of AI integration. Simply upload your business documents, customize your assistant, and drop a single line of code onto your website.
1. Select Industry Template
Start with pre-loaded knowledge frameworks perfectly tailored for the specific needs of Legal, F&B, Real Estate, or Tourism.
2. Align Brand Voice
Customize the assistant's tone, conversational style, and identity to seamlessly match your company's professional image.
3. Embed Secure Code
Copy and paste a single line of code into your website's header. It works instantly across all major website builders and CMS platforms.
4. Automate Lead Capture
Your AI immediately begins resolving customer inquiries 24/7, capturing contact details, and routing high-intent buyers directly to your sales team.
Live Demo
See strict data grounding in action.
Unlike standard LLMs that guess when they don't know, Genix Assistant relies strictly on your uploaded documents.
Try asking about operating hours, vegan options, or delivery. Every answer cites a source. If it doesn't know, it politely refuses.
- Source Citations: Links directly to the document chunk used.
- Zero Hallucinations: Guardrails prevent making up facts.
- Lead Capture: Prompts for email on high-intent queries.
Genix Assistant
I'll always cite my sources.
Protected by strict RAG boundaries
Core Pillars
Why modern businesses trust Genix Assistant
Guaranteed Brand Safety
Unlike standard AI that guesses answers, Genix Assistant is strictly locked to your approved materials. If a customer asks a question outside your guidelines, it instantly captures their contact details and routes the inquiry safely to your team.
Effortless AI Training
Simply upload your existing PDFs, Word documents, website links, and training manuals. The platform automatically digests your files in seconds, turning your standard business documents into a highly intelligent, customer-facing concierge.
Intelligent Human Handoff
When a customer has a complex request or is ready to buy, the AI seamlessly transfers the chat to your staff. Your team receives the full conversation history and the lead's contact details, empowering them to close the deal without missing a beat.
Deploy Intelligent Omnichannel Engagement at Scale.
Resolve high-volume inbound inquiries effortlessly. Connect Genix Assistant via the official WhatsApp Business API to manage global communications, qualify high-value leads, and execute Tier-1 support workflows 24/7/365.
High-Velocity Query Resolution
Deliver sub-3-second response times across global time zones. Scale your concurrent engagement capacity infinitely to handle peak traffic without increasing operational headcount.
Strict Knowledge-Bound Architecture
Eliminate risk with deterministic AI. Genix Assistant strictly adheres to your proprietary corporate documentation, ensuring 100% accurate, cited, and compliant responses natively within WhatsApp.
Intelligent Escalation Routing
Seamlessly transition complex support tickets to specialized human agents. Genix routes the complete interaction history to your core team, ensuring zero context loss and strict SLA adherence.
Frictionless Pipeline Generation
Automatically identify and qualify high-intent enterprise prospects. Critical lead data is captured natively within the chat thread and instantly synced to your CRM—eliminating friction and form fatigue.
Powered by Meta's Official WhatsApp Business API · Fully PDPA, GDPR & enterprise-security compliant
Genix Assistant
Online · Automated
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Auto-Handled
94%
of all conversations
API Deployment
Authenticate your existing corporate WhatsApp Business number via Meta's Official API. Secure, no-code infrastructure deployment completed in minutes without disrupting existing channels.
Knowledge Base Ingestion
Sync your technical manuals, compliance SOPs, and service protocols. The AI securely ingests and maps your data to rigidly govern all future conversational outputs.
Global Rollout
Go live instantly. Genix Assistant takes over automated Tier-1 triage, escalating only high-value commercial opportunities and complex edge cases to your specialized human teams.
Industry-Agnostic Enterprise AI
Architected for High-Volume Operations and Market Leaders
From multinational real estate developers to global omnichannel retailers — Genix Assistant integrates seamlessly with your corporate knowledge base to handle complex inquiries, strict compliance frameworks, and localized terminology at scale.
Questions your customers are already asking — handled automatically
Hospitality & Enterprise F&B
Franchises · Hospitality groups · Catering
Automate bulk corporate event reservations, manage multi-tier loyalty program inquiries, and seamlessly handle complex dietary and compliance queries across multiple regional franchise locations.
Real Estate & Asset Management
Developers · REITs · Asset managers
Pre-qualify high-net-worth buyers for new condominium launches and landed property investments. Automate complex, round-the-clock inquiries regarding ABSD eligibility, stamp duties, and portfolio management.
Healthcare & Clinical Networks
Hospital groups · Specialist networks · Clinics
Streamline patient triage and support across multi-location clinical networks. Automate insurance verification, complex appointment routing for specialized treatments, and secure, compliant document handling.
Large-Scale Education & EdTech
Universities · EdTech · Corporate L&D
Accelerate international and local student enrollment pipelines. Deploy automated assistance for complex syllabus inquiries, global admissions procedures, and campus facility scheduling without expanding your headcount.
Omnichannel Retail & E-commerce
Global brands · Marketplaces · Flagship retail
Deploy intelligent clienteling for premium retail and high-volume e-commerce. Automate global shipping protocols, multi-currency return policies, and real-time inventory synchronization to eliminate cart abandonment.
Premium Aesthetics & Wellness
Wellness chains · Fitness studios · Aesthetic clinics
Elevate the guest booking experience for luxury wellness chains, boutique fitness studios, and advanced clinical aesthetic centers. Automate VIP package renewals, cross-sell specialized treatments, and manage peak-hour waitlists.
Operating in a highly specialized sector? Connect with our solutions team to architect a custom AI deployment for your proprietary workflows and knowledge base.
Transparent, Enterprise-Grade Pricing
Scalable AI Automation for Any Workflow
Deploy intelligent, conversational AI across your entire organization. Start with a seamless 7-day pilot, and scale as your engagement volume grows.
Scale Plan
S$76/mo
Starter
For growing teams automating front-line customer inquiries and internal support.
- Up to 200 automated AI engagements
- 5 Knowledge Base documents hosted
- 1 Custom widget domain deployment
- Real-time lead capture & email alerts
Scale
For mid-market organizations scaling multi-channel support and advanced CRM workflows.
- Up to 1,500 automated AI engagements
- 50 Knowledge Base documents hosted
- Priority 24/7 Email & Technical Support
- White-labeled interface (Zero Genix Assistant branding)
Enterprise
Uncapped architectural power for large organizations, multi-location operations, and complex technical ecosystems.
- Up to 8,000 automated AI engagements
- 100 Knowledge Base documents hosted
- Deep HubSpot CRM Bi-directional Sync
- Full REST API Access for custom internal builds
Enterprise-Grade AI You Can Trust.
Never lose a high-value prospect to inaccurate AI responses again. Our strictly grounded RAG architecture ensures every customer interaction is factual, on-brand, and designed to capture and qualify leads 24/7.
PDPA Compliant No Credit Card Required